Given that our offerings are non‑tangible digital goods, we implement the following refund guidelines:

1. Refund Eligibility

• Refunds are considered only if the product is inaccessible or doesn’t function as described, and issues cannot be resolved within 7 calendar days from the delivery date.
• If the problem is technical, we provide support first to resolve the issue. Refunds are issued only after confirming that the product cannot be used.

2. How to Request a Refund

• Submit a request via our support email/form, including order details, date of purchase, and issue description.
• We aim to respond within 3 business days to assess and assist with your request.

3. Refund Process

• If support cannot fix the issue, we’ll issue a full refund (minus any payment processor fees, if non‑refundable) within 5 business days of approval.
• Refunds are sent to the original payment method.

4. No “Change of Mind” Refunds

• Since digital items are delivered instantly and non‑returnable, refunds are not available for reasons such as: changed mind, wrong size, or you simply didn’t use the product.

5. Support & Contact

• Contact our customer support team at the official support address (as presented in our Terms of Service or website) to initiate a refund or technical assistance.
• We may escalate the issue internally or consult a third‑party expert if needed.